Job Description
SUMMARY OF FUNCTIONS:
The Clinic receptionist is responsible for receiving patients who are attending the student’s dental clinics and answering or referring to their inquiries.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Receiving patients and assisting them in opening their files for treatment.
- Assisting dentists in managing their patients’ files.
- Answering phone calls.
- Assuring the well archiving for patients’ files.
- Booking appointments.
- Using clinic software to create and manage patients, dentists, schedules, treatments, etc.
- Working on insurance software to check eligibility and apply for insurance.
- Collecting payments and logging it on to the university system.
- Preparing annual reports with the required statistics related to the patients who attended the clinics.
- Checking stock of equipment and informing management of shortages.
- Performing miscellaneous job-related duties as assigned.
QUALIFICATIONS & EXPERIENCE:
- A bachelor’s degree in business administration or any related field.
- 1-3 years of experience, that is directly related to the duties and responsibilities specified is required.
KNOWLEDGE & SKILLS:
- Excellent English verbal and written communication skills.
- Records maintenance skills.
- Very good skills in Microsoft package.
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