Certified Workplace Resilience Programs for
UAE National Graduates & Workforce.
UAE Nationals face several workplace challenges that can impact their job satisfaction and well-being. Key challenges include maintaining a work-life balance, managing interpersonal relationships, and addressing limited career development opportunities. They may also encounter difficulties related to inadequate work environments, ineffective management, and insufficient compensation and benefits. Additionally, issues such as discrimination, stress, and adapting to change can pose significant obstacles. Employers can support UAE Nationals by fostering a positive work culture and providing necessary resources, while employees can seek professional development opportunities and utilize available support systems to navigate these challenges.
KHDA Approved
Confidence Building
Conflict Resolution
Effective Communication Skills
Empathy
Emotional Intelligence
Leadership Skills Development
Presentation & Public Speaking
Problem Solving
Relationship Building
Self Motivation
Stress Management
Time Management
Confidence Building
| Module | Description | Hours |
|---|---|---|
| Frames of Mind | Frames of Mind provides in-depth insight into problem framing and outcome framing within the context of NLP. This module helps with the significance of understanding these frames. | 45mins |
| States of Mind / Emotions | Where participants will learn psychological and physiological states that can influence that can influence behaviour. Understanding and managing emotions is essential for personal growth, interpersonal relationships, and overall mental health. | 1 |
| Fabrics of Emotions | This module gives a clear understanding of what emotions are made of and how one can play around with the fabrics of emotions to navigate them effectively | 1 |
| 3 Steps of Managing Emotions | This module teaches one of the simplest ways of managing the emotions that we experience often. | 1 |
| Focus | In the “Focus” module, participants explore two distinct types of focus and their impact on performance and action quality. By understanding these focus types, individuals gain insights into optimizing their attention and enhancing productivity. | 2 |
| Arrow of Responsibility – Empowering and Disempowering Language | Here the participants discover the empowering concept of taking charge to shape their own reality and the effect of langguage we speak on our overall attitude | 2 |
Conflict Resolution
| Module | Description | Hours |
|---|---|---|
| The Concept of Maps | The “maps” in Neuro-Linguistic Programming, represents individual perceptions and interpretations of the world. Participants will get to know how internal maps shape beliefs, behaviors, interactions, and learn techniques to refine and expand these maps for personal and professional development. | 1 |
| The Three Filters of Communication | The Three Filters of Communication in NLP, encompassing deletion, distortion, and generalization. Understand how these filters shape perception and communication, and learn strategies to enhance clarity, rapport, and effectiveness in interpersonal interactions. | 1 |
| Rapport | The participants will learn the art of building rapport in daily lives that is essential for establishing trust and connection. They will learn techniques to match and mirror verbal cues and body language, fostering mutual understanding & influencing positive outcomes in various interactions. | 2 |
| Perceptual Positions | Perceptual positions refer to different vantage points from which individuals perceive and understand a situation or interaction. By adopting various perceptual positions, such as self, other, and observer, individuals gain insights into different perspectives, enhance empathy, and make more informed decisions. | 2 |
| Calibration | In calibration, individuals learn to recognize subtle cues, interpret nonverbal communication, and adjust their responses accordingly. Mastering calibration fosters deeper connections, effective communication, and heightened interpersonal skills. | 2 |
| Meta Model | The Meta Model Module is an effective tool for recognizing and addressing linguistic distortions, generalizations, and deletions. Participants will learn how to ask exact questions to clarify & deepen conversation, allowing deeper comprehension and revealing latent beliefs for personal and professional development. | 3 |
| Milton Model | Participants will explore the Milton Model in Neuro-Linguistic Programming, it is a set of language patterns used to induce trance-like states and facilitate therapeutic change. They will learn to communicate using indirect words and hypnotic approaches, which promotes deeper evaluation and resolution of unconscious processes for personal development. | 3 |
| 4 Step Communication to Pass a Difficult Message | In this module participants will learn the 4-step processes in NLP to effectively deliver challenging messages. Learn how to frame communications positively, develop rapport, convey messages with clarity and empathy, and assure mutual understanding and acceptance, to have constructive communication and lasting relationships. | 1 |
Effective Communication Skills
| Module | Description | Hours |
|---|---|---|
| The Concept of Maps | The “maps” in Neuro-Linguistic Programming, represents individual perceptions and interpretations of the world. Participants will get to know how internal maps shape beliefs, behaviors, interactions, and learn techniques to refine and expand these maps for personal and professional development. | 1 |
| Rapport | The participants will learn the art of building rapport in daily lives that is essential for establishing trust and connection. They will learn techniques to match and mirror verbal cues and body language, fostering mutual understanding & influencing positive outcomes in various interactions. | 2 |
| Pacing and Leading | Participants will discover the dynamics of pacing and leading that are crucial for effective communication and influence. Learn to establish rapport by pacing another’s behavior, then subtly guide them towards desired outcomes through leading, enhancing persuasion and rapport-building skills. | 1 |
| The Three Filters of Communication | The Three Filters of Communication in NLP, encompassing deletion, distortion, and generalization. Understand how these filters shape perception and communication, and learn strategies to enhance clarity, rapport, and effectiveness in interpersonal interactions. | 1 |
| Calibration | In calibration, individuals learn to recognize subtle cues, interpret nonverbal communication, and adjust their responses accordingly. Mastering calibration fosters deeper connections, effective communication, and heightened interpersonal skills. | 2 |
| Meta Model | The Meta Model Module is an effective tool for recognizing and addressing linguistic distortions, generalizations, and deletions. Participants will learn how to ask exact questions to clarify & deepen conversation, allowing deeper comprehension and revealing latent beliefs for personal and professional development. | 3 |
Empathy
| Module | Description | Hours |
|---|---|---|
| The Concept of Maps | The “maps” in Neuro-Linguistic Programming, represents individual perceptions and interpretations of the world. Participants will get to know how internal maps shape beliefs, behaviors, interactions, and learn techniques to refine and expand these maps for personal and professional development. | 1 |
| Perceptual Positions | Perceptual positions refer to different vantage points from which individuals perceive and understand a situation or interaction. By adopting various perceptual positions, such as self, other, and observer, individuals gain insights into different perspectives, enhance empathy, and make more informed decisions. | 2 |
Emotional Intelligence
| Module | Description | Hours |
|---|---|---|
| Frames of Mind | Frames of Mind provides in-depth insight into problem framing and outcome framing within the context of NLP. This module helps with the significance of understanding these frames. | 45mins |
| States of Mind / Emotions | Where participants will learn psychological and physiological states that can influence that can influence behaviour. Understanding and managing emotions is essential for personal growth, interpersonal relationships, and overall mental health. | 1 |
| Fabrics of Emotions | This module gives a clear understanding of what emotions are made of and how one can play around with the fabrics of emotions to navigate them effectively | 1 |
| 3 Steps of Managing Emotions | This module teaches one of the simplest ways of managing the emotions that we experience often. | 1 |
| Focus | In the “Focus” module, participants explore two distinct types of focus and their impact on performance and action quality. By understanding these focus types, individuals gain insights into optimizing their attention and enhancing productivity. | 2 |
| Arrow of Responsibility – Empowering and Disempowering Language | Here the participants discover the empowering concept of taking charge to shape their own reality and the effect of langguage we speak on our overall attitude | 2 |
| The Concept of Maps | The “maps” in Neuro-Linguistic Programming, represents individual perceptions and interpretations of the world. Participants will get to know how internal maps shape beliefs, behaviors, interactions, and learn techniques to refine and expand these maps for personal and professional development. | 1 |
| The Three Filters of Communication | The Three Filters of Communication in NLP, encompassing deletion, distortion, and generalization. Understand how these filters shape perception and communication, and learn strategies to enhance clarity, rapport, and effectiveness in interpersonal interactions. | 1 |
| Rapport | The participants will learn the art of building rapport in daily lives that is essential for establishing trust and connection. They will learn techniques to match and mirror verbal cues and body language, fostering mutual understanding & influencing positive outcomes in various interactions. | 2 |
| Pacing and Leading | Participants will discover the dynamics of pacing and leading that are crucial for effective communication and influence. Learn to establish rapport by pacing another’s behavior, then subtly guide them towards desired outcomes through leading, enhancing persuasion and rapport-building skills. | 1 |
| Transforming resistance into Assistance | The participants will get to know about how to navigate challenging situations with grace and effectiveness. They will develop strategies to understand and address resistance, transforming it into cooperation and support by cultivating skills to build trust, communication, and collaboration to have positive outcomes and better relationships. | 1 |
| Emotions are Signals | Participants will explore the profound role of emotions as signals, they will learn how to successfully analyze and respond to emotions, utilizing their knowledge to improve self-awareness, decision making, and interpersonal connections for success. | 1 |
| Defining and Strengthening Boundaries | In this module of Emotional Intelligence Course, participants will learn to establish healthy boundaries for self-care and harmonious relationships. They will gain insights into correct boundary setting techniques and develop strategies to reinforce boundaries confidently, fostering resilience and healthier connections. | 2 |
| Emotional Power Triangle | Participants will explore the dynamic interplay between thoughts, emotions, and behaviors in this module. They will learn, how to harness the power of this triad to cultivate emotional intelligence, enhance self-awareness, and optimize decision-making and interpersonal interactions for success and fulfillment. | 2 |
Leadership Skills Development
| Module | Description | Hours |
|---|---|---|
| Frames of Mind | Frames of Mind provides in-depth insight into problem framing and outcome framing within the context of NLP. This module helps with the significance of understanding these frames. | 45mins |
| States of Mind / Emotions | Where participants will learn psychological and physiological states that can influence that can influence behaviour. Understanding and managing emotions is essential for personal growth, interpersonal relationships, and overall mental health. | 1 |
| Fabrics of Emotions | This module gives a clear understanding of what emotions are made of and how one can play around with the fabrics of emotions to navigate them effectively | 1 |
| 3 Steps of Managing Emotions | This module teaches one of the simplest ways of managing the emotions that we experience often. | 1 |
| Focus | In the “Focus” module, participants explore two distinct types of focus and their impact on performance and action quality. By understanding these focus types, individuals gain insights into optimizing their attention and enhancing productivity. | 2 |
| Arrow of Responsibility – Empowering and Disempowering Language | Here the participants discover the empowering concept of taking charge to shape their own reality and the effect of langguage we speak on our overall attitude | 2 |
| The Concept of Maps | The “maps” in Neuro-Linguistic Programming, represents individual perceptions and interpretations of the world. Participants will get to know how internal maps shape beliefs, behaviors, interactions, and learn techniques to refine and expand these maps for personal and professional development. | 1 |
| Rapport | The participants will learn the art of building rapport in daily lives that is essential for establishing trust and connection. They will learn techniques to match and mirror verbal cues and body language, fostering mutual understanding & influencing positive outcomes in various interactions. | 2 |
| Pacing and Leading | Participants will discover the dynamics of pacing and leading that are crucial for effective communication and influence. Learn to establish rapport by pacing another’s behavior, then subtly guide them towards desired outcomes through leading, enhancing persuasion and rapport-building skills. | 1 |
| The Three Filters of Communication | The Three Filters of Communication in NLP, encompassing deletion, distortion, and generalization. Understand how these filters shape perception and communication, and learn strategies to enhance clarity, rapport, and effectiveness in interpersonal interactions. | 1 |
| Calibration | In calibration, individuals learn to recognize subtle cues, interpret nonverbal communication, and adjust their responses accordingly. Mastering calibration fosters deeper connections, effective communication, and heightened interpersonal skills. | 2 |
| Meta Model | The Meta Model Module is an effective tool for recognizing and addressing linguistic distortions, generalizations, and deletions. Participants will learn how to ask exact questions to clarify & deepen conversation, allowing deeper comprehension and revealing latent beliefs for personal and professional development. | 3 |
| Milton Model | Participants will explore the Milton Model in Neuro-Linguistic Programming, it is a set of language patterns used to induce trance-like states and facilitate therapeutic change. They will learn to communicate using indirect words and hypnotic approaches, which promotes deeper evaluation and resolution of unconscious processes for personal development. | 3 |
| Meta Programs – Direction Filter | The Direction Filter in Meta Programs emphasizes on how individuals process information and move, they either move towards something or away from. It is important to align our filters with others to build rapport, influence and lead. | 1 |
| Meta Programs – Reason Filter | The Reason Filter in Meta Programs emphasizes on how individuals process information and the reason why they do what they do, they do what they do either out of necessity or possibility. It is important to align our filters with others to build rapport, influence and lead. | 1 |
| Meta Programs – Relationship Filter | The Relationship Filter in Meta Programs emphasizes on how individuals compare experiences from the past to present. People either see similarity or difference. It is important to align our filters with others to build rapport, influence and lead. | 1 |
| Meta Programs – Attention Filter | The Attention Filter in Meta Programs emphasizes on where an individual’s focus is. People either focus on self or other. It is important to align our filters with others to build rapport, influence and lead. | 1 |
| Meta Programs – Chunksize Filter | The Chunk size Filter in Meta Programs emphasizes on how someone is view a situation. Are they focussing on big picture or on minute details. It is important to align our filters with others to build rapport, influence and lead. | 1 |
| Meta Programs – Decision Filter | The Decision Filter in Meta Programs emphasizes where our source of validation is. Is it internal or external. It is important to align our filters with others to build rapport, influence and lead. | 1 |
| Meta Programs – Action Filter | The Action Filter in Meta Programs emphasizes how an individual takes an action. Is he/she proactive or reactive. It is important to align our filters with others to build rapport, influence and lead. | 1 |
| Meta Programs – Structures of Time | The Structures of Time in Meta Programs emphasizes how people operate in time. Are they in-time, between time or through time. It is important to align our filters with others to build rapport, influence and lead. | 1 |
| 4 Step Communication to Pass a Difficult Message | In this module participants will learn the 4-step processes in NLP to effectively deliver challenging messages. Learn how to frame communications positively, develop rapport, convey messages with clarity and empathy, and assure mutual understanding and acceptance, to have constructive communication and lasting relationships. | 1 |
Presentation & Public Speaking
| Module | Hours |
|---|---|
| Understanding the Audience and Their Needs | 1 |
| Types of Learners | 1 |
| One-to-Many Pacing and Leading | 3 |
| The Art of Expectation Setting | 1 |
| Most Comprehensive and Effective Presentation structure | 6 |
| Visual Tools of Training | 4 |
| Auditory Tools of Training | 2 |
| Kinaesthetic Tools of Training | 4 |
| The Art of Storytelling | 2 |
| The Art of Reproducing Content | 1 |
Problem Solving
| Module | Description | Hours |
|---|---|---|
| Frames of Mind | Frames of Mind provides in-depth insight into problem framing and outcome framing within the context of NLP. This module helps with the significance of understanding these frames. | 45mins |
| States of Mind / Emotions | Where participants will learn psychological and physiological states that can influence that can influence behaviour. Understanding and managing emotions is essential for personal growth, interpersonal relationships, and overall mental health. | 1 |
| Fabrics of Emotions | This module gives a clear understanding of what emotions are made of and how one can play around with the fabrics of emotions to navigate them effectively | 1 |
| 3 Steps of Managing Emotions | This module teaches one of the simplest ways of managing the emotions that we experience often. | 1 |
| Focus | In the “Focus” module, participants explore two distinct types of focus and their impact on performance and action quality. By understanding these focus types, individuals gain insights into optimizing their attention and enhancing productivity. | 2 |
| Arrow of Responsibility – Empowering and Disempowering Language | Here the participants discover the empowering concept of taking charge to shape their own reality and the effect of langguage we speak on our overall attitude | 2 |
| 8 Step Coaching | This module explores the techniques about effective coaching interventions. To establish rapport with clients, help them set goals, gather information in various ways, identify their barriers, create strategies, implement actions, monitor progress, and ensure accountability to empower individuals to achieve personal and professional success. | 2 |
Relationship Building
| Module | Description | Hours |
|---|---|---|
| The Concept of Maps | The “maps” in Neuro-Linguistic Programming, represents individual perceptions and interpretations of the world. Participants will get to know how internal maps shape beliefs, behaviors, interactions, and learn techniques to refine and expand these maps for personal and professional development. | 1 |
| Rapport | The participants will learn the art of building rapport in daily lives that is essential for establishing trust and connection. They will learn techniques to match and mirror verbal cues and body language, fostering mutual understanding & influencing positive outcomes in various interactions. | 1 |
| Pacing and Leading | Participants will discover the dynamics of pacing and leading that are crucial for effective communication and influence. Learn to establish rapport by pacing another’s behavior, then subtly guide them towards desired outcomes through leading, enhancing persuasion and rapport-building skills. | 1 |
| Perceptual Positions | Perceptual positions refer to different vantage points from which individuals perceive and understand a situation or interaction. By adopting various perceptual positions, such as self, other, and observer, individuals gain insights into different perspectives, enhance empathy, and make more informed decisions. | 2 |
| Arrow of Responsibility – Empowering and Disempowering Language | Here the participants discover the empowering concept of taking charge to shape their own reality and the effect of language we speak on our overall attitude | 2 |
| Milton Model | Participants will explore the Milton Model in Neuro-Linguistic Programming, it is a set of language patterns used to induce trance-like states and facilitate therapeutic change. They will learn to communicate using indirect words and hypnotic approaches, which promotes deeper evaluation and resolution of unconscious processes for personal development. | 3 |
| 4 Step Communication to Pass a Difficult Message | In this module participants will learn the 4-step processes in NLP to effectively deliver challenging messages. Learn how to frame communications positively, develop rapport, convey messages with clarity and empathy, and assure mutual understanding and acceptance, to have constructive communication and lasting relationships. | 1 |
Self Motivation
| Module | Description | Hours |
|---|---|---|
| Frames of Mind | Frames of Mind provides in-depth insight into problem framing and outcome framing within the context of NLP. This module helps with the significance of understanding these frames. | 1 |
| States of Mind / Emotions | Where participants will learn psychological and physiological states that can influence that can influence behaviour. Understanding and managing emotions is essential for personal growth, interpersonal relationships, and overall mental health. | 1 |
| Fabrics of Emotions | This module gives a clear understanding of what emotions are made of and how one can play around with the fabrics of emotions to navigate them effectively | 1 |
| 3 Steps of Managing Emotions | This module teaches one of the simplest ways of managing the emotions that we experience often. | 1 |
| Focus | In the “Focus” module, participants explore two distinct types of focus and their impact on performance and action quality. By understanding these focus types, individuals gain insights into optimizing their attention and enhancing productivity. | 2 |
| Arrow of Responsibility – Empowering and Disempowering Language | Here the participants discover the empowering concept of taking charge to shape their own reality and the effect of langguage we speak on our overall attitude | 2 |
Stress Management
| Module | Description | Hours |
|---|---|---|
| Frames of Mind | Frames of Mind provides in-depth insight into problem framing and outcome framing within the context of NLP. This module helps with the significance of understanding these frames. | 1 |
| States of Mind / Emotions | Where participants will learn psychological and physiological states that can influence that can influence behaviour. Understanding and managing emotions is essential for personal growth, interpersonal relationships, and overall mental health. | 1 |
| Fabrics of Emotions | This module gives a clear understanding of what emotions are made of and how one can play around with the fabrics of emotions to navigate them effectively | 1 |
| 3 Steps of Managing Emotions | This module teaches one of the simplest ways of managing the emotions that we experience often. | 1 |
| Focus | In the “Focus” module, participants explore two distinct types of focus and their impact on performance and action quality. By understanding these focus types, individuals gain insights into optimizing their attention and enhancing productivity. | 2 |
| Arrow of Responsibility – Empowering and Disempowering Language | Here the participants discover the empowering concept of taking charge to shape their own reality and the effect of langguage we speak on our overall attitude | 2 |
| Defining and Strengthening Boundaries | In this module of Emotional Intelligence Course, participants will learn to establish healthy boundaries for self-care and harmonious relationships. They will gain insights into correct boundary setting techniques and develop strategies to reinforce boundaries confidently, fostering resilience and healthier connections. | 2 |
| 4 Step Communication to Pass a Difficult Message | In this module participants will learn the 4-step processes in NLP to effectively deliver challenging messages. Learn how to frame communications positively, develop rapport, convey messages with clarity and empathy, and assure mutual understanding and acceptance, to have constructive communication and lasting relationships. | 1 |
Time Management
| Module | Description | Hours |
|---|---|---|
| Frames of Mind | Frames of Mind provides in-depth insight into problem framing and outcome framing within the context of NLP. This module helps with the significance of understanding these frames. | 45mins |
| States of Mind / Emotions | Where participants will learn psychological and physiological states that can influence that can influence behaviour. Understanding and managing emotions is essential for personal growth, interpersonal relationships, and overall mental health. | 1 |
| Fabrics of Emotions | This module gives a clear understanding of what emotions are made of and how one can play around with the fabrics of emotions to navigate them effectively | 1 |
| 3 Steps of Managing Emotions | This module teaches one of the simplest ways of managing the emotions that we experience often. | 1 |
| Focus | In the “Focus” module, participants explore two distinct types of focus and their impact on performance and action quality. By understanding these focus types, individuals gain insights into optimizing their attention and enhancing productivity. | 2 |
| Arrow of Responsibility – Empowering and Disempowering Language | Here the participants discover the empowering concept of taking charge to shape their own reality and the effect of langguage we speak on our overall attitude | 2 |
| Structures of Time – Time Matrix | In this module participants will learn how to perceive and organize time. They will explore techniques to understand and manipulate temporal frames, enabling effective planning, goal-setting, and overcoming procrastination by aligning internal time structures with desired outcomes for enhanced productivity and success. | 3 |