Administrative Assistant – Muna British Academy (UAE Nationals Only) [Immediate Start]

Aldar Education is seeking an Administrative Assistant (UAE Nationals Only) for Muna British Academy in Abu Dhabi commencing in February 2024.

Muna British Academy is in the heart of the city of Abu Dhabi and was recently rated ‘Outstanding’ by ADEK – Abu Dhabi Department of Education and Knowledge (ADEK) Serving over 700 students from Nursery – Year 6 we follow the National Curriculum of England. The school a vibrant community.

Purpose:

Act as a first point of contact for all parents, visitors and students in answering queries and offering top notched administrative support and guidance.

Key duties:

1. Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner.
2. Greet visitors in a friendly and helpful manner.
3. Have a strong knowledge of the key information about the Academy.
4. Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage.
5. Carry out reception duties, including receiving people, answering queries, scheduling appointment and updating student attendance information such as late comers and early leavers.
6. Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
7. Receive, direct and respond to emails of behalf of the Senior Leadership Team (SLT) as appropriate.
8. Type, proofread and distribute a variety of material such as letters, Mails and reports. Include entering, amending and retrieving information as necessary for Government & Private School registration and Aldar’ s systems (e. g Adek, Esis, Tarasol, etc.)
9. File correspondence and other records related to the activities of the Division. Maintain and update files. Establish and improve own filing system. Raise and requisitions, maintain and distribute office stationery and supplies.
10. Log admissions enquiries into the MIS – data base.
11. Compile or coordinate the compilation of data, and prepare in the form of reports, analysis, Class list attendance, etc. Distribute data as instructed. Draft letters/memos and routine correspondence. Screen outgoing correspondence before approval.
12. Receive, sort and distribute all incoming mail. Prepare outgoing mail for dispatch. Maintain a proper register for incoming/outgoing mail. Ensure direct delivery of confidential material/mail.
13. Attend administration team meetings for latest updates on school operations, taking suggestions and feeding in feedback.
14. Administer the Engage system such as compiling engage rollover reports on excel, entering data into the system (students’ and teachers’ allocation to classrooms/divisions, creating, renaming, deleting divisions/classes for new Academic Year etc.)
15. Coordinate housing related communications with teachers and landlord.
16. Responsible for communications to parents, where appropriate.
17. Process any student leavers forms for whole school, update Engage and forward to Admissions.
18. Assist GRE and admin team with admin tasks including but not limited to ADEK compliance, communication, reports, translations, drafting, etc.
19. Liaise with teaching and non-teaching staff and respond to enquiries on matters within the postholder’s responsibility.
20. Design new documents, where necessary, to improve Academy’s effectiveness.
21. Perform a variety of admin and clerical support work which supports school (staff and student) compliance in line with ADEK and school requirements.
22. Cover reception when receptionist is on breaks or on leave, including rotational leave cover.
23. Attend any training deemed necessary in relation to the role of Admin support.
24. Assist with tasks assigned as and when required by the management/SLT team.
25. Undertake any other reasonable duties within the overall function.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.