Claims Assessor (UAE Nationals Only)

These roles join our team in Dubai as part of our centre expansion and will focus on regional customer claims. These are excellent roles for recent UAE graduates looking for experience. We will give you full trainer led training as well as a competitive starting salary.

What you’ll do:

• To provide excellent customer service for our members.
• The job holder will need to make customer focused actions based on effective decision-making skills.
• Inputting claims into the computer system with a high degree of accuracy.
• To action any claim related query in line with the policy
• To obtain all necessary information on claims
• Respond to all relevant incoming correspondence
• Ensure the correct interpretation of policy and rules,
• Suspend claims that require further investigation
• Logging claims on the system under correct members’ registrations
• To comply with and abide by the regulatory requirements at all times

What you’ll bring:

• UAE nationals preferred
• Degree educated
• Excellent verbal and written English as well as Arabic
• Highly customer focused
• Excellent interpersonal, communication and influencing skill
• Previous experience in the delivery of customer service
• Methodical and organised
• Willingness to learn and take on the training
• Punctual and professional