Administrative Assistant – Travel & Logistics (Client Services)

Greenstone Equity Partners is looking to hire a UAE National Administrative Assistant – Travel & Logistics (Client Services) to join their team in Dubai.

• Client Relations: Develop a professional rapport with roadshow travelers, empathize with their issues, and resolve them swiftly to ensure their safety and comfort. Invest in emotional intelligence education to enhance customer relations skills.
• Vendor Relations: Manage third-party vendors and suppliers, negotiate and obtain the best possible corporate rates for hotels, airlines, medical testing, and ground transportation.
• Client Orientations & Introductions: Participate in orientation calls to present our Client Services program and discuss the roadshow plans with Global Fund Managers.
• Pre-Roadshow Travel & Logistics: Coordinate with Investor Relations Professionals to schedule roadshows, ensure travelers have the necessary documents and knowledge for smooth travel, and prepare detailed itineraries and expense proposals. Confirm all travel bookings and update CRM with itinerary information. Execute logistics plans for materials and imported items, and ensure all travel documents and visas are in order.
• Travel & Logistics During Roadshows: Support all aspects of regional travel, ensure the safety and efficiency of roadshow teams, liaise with drivers, act as the point of contact, and resolve any on-roadshow issues that arise.
• After Roadshows (Expense Management): Collect feedback from roadshow members, organize investors’ business cards, coordinate receipt of invoices, collect receipts, complete expense packages, and respond to finance department requests.
• Compliance: Adhere to regulatory compliance policies, attend compliance training, and update processes as necessary to ensure full compliance.